CRM Software
CRM is short for Customer Relationship Management. It’s a software
solution that brings a host of capabilities together. You can
store all your prospects and customers, make calls, send emails,
create reports, schedule appointments, add notes, manage your
pipeline, and find out who’s opened your latest email—without
stepping out of the CRM system. A CRM system brings all this
information into one cohesive unit. The customer’s complete
history with your business exists alongside a list of your deals;
your emails, notes, and appointments live in one interface.